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How to cancel Proton

The steps to cancel Proton, checked on 28 Oct 2026 against Proton's own help page. If something looks different, that page has the latest steps.

Cancel on Proton's site

Offers to stay

The cancel flow may show you an offer to stay, such as a discount or a pause. You can always say no and finish cancelling.

Steps

  1. Sign in at account.proton.me.
  2. Go to Settings, then All settings, then Subscription.
  3. Scroll down to Cancel subscription and click Continue.
  4. Click Cancel subscription again to confirm.

Before you cancel

  • You keep access until the end of the period you've already paid for.
  • You can't change your plan while an invoice is unpaid.
  • On the Free plan, Mail storage over 1 GB stops you sending or receiving new email.

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