Terms of service

Last updated: 21 October 2026

These terms are an agreement between you and the operator of SubSaver (“we”, “us”). By creating an account or using SubSaver — the website, web app or the iPhone and Android apps — you agree to them. Please read them; they're written to be readable. If you don't agree, don't use SubSaver.

In short: SubSaver is an independent tool. It isn't connected to the services it shows, its price information is a guide, and it never acts on your accounts with other services — you stay in charge of your subscriptions.

1. Who we are

[Legal name of the operator: to be added][Postal address: to be added][Country: to be added]Email: support@subsaver.help

2. Who can use SubSaver

• You must be at least 16 years old, or older if your country sets a higher age for using an online service like SubSaver on your own (for example 18 in India).
• To buy a paid plan you must be an adult (the age of majority where you live) and able to enter into a binding contract.
• SubSaver is made for personal use. If you use it for a business, you confirm you may accept these terms for that business, and the parts marked “business users” apply to you. In these terms, a “consumer” is someone using SubSaver mainly for personal purposes.
• You may not use SubSaver where section 20 (sanctions) forbids it.

3. Your account

• Give accurate details, and keep your email address up to date.
• You sign in with your Google or Microsoft account, or with a link we send to your email address, so keep that account and your inbox secure. You're responsible for what happens in your SubSaver account unless it's our fault.
• An account is for one person. Don't share it or sell it.
• Tell us straight away at support@subsaver.help if you think someone else has accessed your account.

4. What SubSaver does — and its limits

SubSaver helps you keep track of recurring subscriptions. It can find them in billing emails from an inbox you connect (read-only), lets you add them by hand, reminds you before renewals and trial ends, compares what you pay with the plans a service lists, and shows your spending. Please understand what it doesn't do:

• Detection can be wrong or incomplete. It works from the emails services send, which vary a lot. SubSaver may miss a subscription, mistake a one-off purchase for a subscription, or read a price, date or billing period incorrectly. We don't promise it will find every subscription. You can correct anything it finds.
• Reminders are best effort. A reminder may arrive late or not at all — for example if an email or push service is down, your inbox filters it, or a service changed its dates without emailing you. Always check important dates with the service itself.
• It's a tracking tool, not financial, legal or tax advice. Spending totals, currency conversions and savings figures are estimates for your information.
• Plan limits. Each plan watches a set number of subscriptions and inboxes. If you track more than your plan allows, the extra subscriptions stay in your list, but their prices are hidden and they get no reminders, alerts or calendar entries until you upgrade or remove others.

5. Plan and price information

• Plan names, prices and suggestions (such as a cheaper plan, a plan with ads or paying yearly) come from public sources — mainly services' own pricing pages — and from the receipts in your own inbox. To spot price changes we also use amounts that several users pay, counted together without identifying anyone.
• This information may be out of date or incomplete, and the price you can get may differ by country, currency, tax, promotion, bundle, app store, payment method or account history.
• It is for information only. It is not an offer from us or from the service, not a recommendation to buy, change or cancel anything, and not financial advice.
• Check the plan, price and terms with the service before you change plans. Any change is a matter between you and that service, under its terms.

6. Other companies: no affiliation, and you stay in charge

• SubSaver is independent. It is not affiliated with, endorsed, sponsored or approved by any service it shows or tracks, or by their owners.
• Service names, logos and trademarks belong to their owners. We use them only to identify services, so you can recognise your subscriptions. Brand owners can ask us to remove a logo — see Trademarks & logos.
• SubSaver never acts on your account with another service. It doesn't sign in to it, cancel, pause or change a plan, make payments, or contact the service on your behalf, and never asks for your passwords to other services. Any change is up to you.
• Links to other sites. Links to manage, cancel or change a plan come from the service's own emails or website, or are a web search. We don't control those sites and aren't responsible for their content, availability, accuracy or practices.
• SubSaver also relies on Google and Microsoft (sign-in and inbox access), Apple and Yahoo (iCloud Mail and Yahoo Mail access with an app password you create), Stripe (payments), and Apple and Google (app stores and push notifications). Their own terms and privacy policies apply when you use them. You must follow the terms of every service you use with SubSaver, including the ones you track.
• We aren't responsible for other services, their availability, their content or the charges they make.

7. Connecting an inbox

• Only connect inboxes that are yours, or that you are authorised to connect. You're responsible for having that right.
• You give SubSaver read-only access, which it uses only as described in our privacy policy. Gmail and Outlook connect with read-only permissions. For iCloud Mail and Yahoo Mail you create an app password: it could technically do more, but SubSaver only ever opens your inbox read-only and never sends, deletes or moves email.
• You can disconnect at any time in Settings → Connected inboxes, in your Google or Microsoft account, or by revoking the app password at Apple or Yahoo.
• Google, Microsoft, Apple and Yahoo can change or withdraw the access they offer. If they do, inbox features may stop working for a while or for good; you can still add subscriptions by hand.

8. Acceptable use

You agree not to:

• break the law or anyone's rights using SubSaver;
• access other people's accounts or data, or connect a mailbox you don't own or aren't authorised to use;
• probe, scan or test our security without following our responsible disclosure rules, or try to get around limits, plan restrictions or security measures;
• scrape, crawl or harvest SubSaver, its price list or its catalogue of services with bots or other automated means, or overload the service;
• copy, modify, decompile, disassemble or reverse-engineer SubSaver or its apps, except to the extent the law allows this despite this term;
• create accounts in bulk or with fake details, send spam through our contact form, or resell, rent or sublicense access to SubSaver;
• use SubSaver to build a competing product or data set;
• upload malicious code or content that infringes anyone's rights.

9. Plans, prices and billing

• The Free plan is free with no time limit. Paid plans, their features and prices are on our pricing page and in Settings. Prices include VAT where it applies. Paid plans are sold on our website; payments are processed by Stripe.
• Automatic renewal. Paid plans are billed in advance, monthly or yearly, and renew automatically at the end of each period, charging your payment method the then-current price, until you cancel. We aim to email you before a yearly plan renews.
• How to cancel. Cancel anytime in Settings → Plan & billing (our Stripe billing portal) — it takes a minute. Your plan stays active until the end of the period you paid for, then moves to Free. Nothing is deleted.
• Free trial. If you've never had a paid plan, your first paid plan starts with a 14-day free trial. One trial per person. We email you about 3 days before it ends. Cancel before it ends and you pay nothing; otherwise your plan starts and you are charged automatically when the trial ends.
• Changing plans. Upgrades and downgrades in the billing portal are prorated by Stripe.
• Promotion codes apply only as described when you get them, can't be exchanged for cash and may expire.
• Invites (“give a month, get a month”). You can invite friends with your personal link. If someone creates a new SubSaver account through your link and makes their first payment for a paid plan, then 14 days later — provided that payment hasn't been refunded or disputed — they get one month's price of their plan as credit on their SubSaver account (if their plan is still active then), and you get one month's price of your paid plan as credit, or, if you're on the Free plan, the Saver plan free for one month. Credit is taken off future SubSaver invoices; it can't be exchanged for cash and is not refundable. Each person can be invited only once, you can't invite yourself (including through another account, address or the same payment card), and you can earn at most 12 rewards in any 12 months. We may withhold rewards that we reasonably believe were obtained by abuse or spam, and we may change or end the invite programme for the future; rewards already earned are kept.
• Failed payments. If a payment fails, Stripe retries it and we email you. If it still can't be collected, your account may move to the Free plan.
• Price changes. We may change prices for future periods. We'll tell you at least 30 days before a change affects you; it applies from your next renewal after that notice. If you don't agree, cancel before then.
• Refunds. Except where these terms say otherwise or the law requires (including your right of withdrawal below and your rights if SubSaver is faulty), payments are not refundable, and we don't refund partial periods after you cancel.

10. Right of withdrawal (EU, EEA and UK consumers)

If you're a consumer in the EU, EEA or UK, you can withdraw from a paid plan within 14 days of buying it, without giving a reason. The 14 days start the day the contract is made (when you start the plan or trial). Consumers elsewhere keep any cooling-off rights their local law gives them.

• With a free trial: the trial covers the withdrawal period, so you can simply cancel during the trial and pay nothing.
• Without a trial: by starting a paid plan, you expressly ask us to start providing it straight away, during the withdrawal period, and you acknowledge that you lose your right of withdrawal once the service has been fully provided. If you withdraw within the 14 days, we refund what you paid minus an amount in proportion to the days you had the paid plan before you told us.
• How to withdraw: send us a clear statement — an email to support@subsaver.help is enough. You can use the model form below, but you don't have to. It's enough to send it before the 14 days end.
• We refund within 14 days of receiving your withdrawal, using the payment method you paid with, at no cost to you.

Model withdrawal form (fill in and send only if you want to withdraw):

To: [Operator name and postal address: to be added], support@subsaver.help
I hereby give notice that I withdraw from my contract for the provision of the following service: SubSaver [plan name] — Ordered on / received on [date] — Name of consumer — Address of consumer — Email address of the SubSaver account — Date.

11. Your data and content

Your data stays yours. You give us permission to store and process it only to provide SubSaver to you, as described in our privacy policy. You can export or delete it, and disconnect any inbox, at any time from Settings. If you send us feedback or ideas, we may use them freely, without owing you anything.

12. Our intellectual property

SubSaver — its software, apps, design, texts, graphics, name and logo, and its catalogue of services and plans as a compilation — belongs to us or our licensors and is protected by copyright, trademark, database and other laws. All rights not expressly granted to you are reserved.

We give you a personal, revocable, non-exclusive, non-transferable right to use SubSaver under these terms while your account is open. Don't use our name or logo in a way that suggests we endorse or are connected with you without our written permission.

13. iPhone and Android apps

If you download our app, we give you a licence to install and use it on devices you own or control, for your personal use under these terms and the rules of the store you got it from. The app may update itself; some features need the latest version.

Apple App Store

These terms are between you and us, not Apple. Apple's Licensed Application End User License Agreement also applies; where it conflicts with these terms, these terms apply to the extent Apple allows. Your licence is limited to Apple-branded products you own or control, as permitted by the App Store's Usage Rules.

• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet a warranty that applies, you may notify Apple, and Apple will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation.
• We, not Apple, are responsible for claims about the app, including product liability, legal or regulatory compliance and consumer protection claims, and for investigating, defending, settling and discharging any claim that the app infringes someone's intellectual property.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Google Play

These terms are between you and us, not Google. The Google Play Terms of Service also apply to downloading the app, and Google isn't responsible for the app or its support.

14. Copyright and trademark complaints

We respect intellectual property. If you believe something in SubSaver infringes your copyright or trademark, or is otherwise illegal, email support@subsaver.help with the subject “Legal notice” and include:

• your name, contact details and, if you act for someone else, whom you represent;
• the work, trademark or right concerned;
• where the material appears (a link or screenshot) and why you think it infringes;
• a statement that you believe in good faith the use isn't authorised by the owner, its agent or the law, and that your notice is accurate and — under penalty of perjury, where that applies — you are the owner or authorised to act for them;
• your physical or electronic signature.

We'll review every notice promptly, act on valid ones (for example by removing the material), and tell the user concerned where appropriate. If your material was removed and you think that was a mistake, you can send us a counter-notice with the same details. We close the accounts of repeat infringers. Knowingly false notices may make you liable for damages. This process is also our notice-and-action mechanism under the EU Digital Services Act and similar laws. Brand owners can also use the simpler logo process on our Trademarks & logos page.

15. Availability and changes to SubSaver

We work hard to keep SubSaver available and secure, but it may sometimes be unavailable, for example for maintenance or because a provider we rely on is down. We keep improving SubSaver and may change or remove features. If you're a consumer and a change significantly reduces what your paid plan offers, we'll tell you in advance and you may end your paid plan; where the law gives you that right, we'll refund the unused part of your prepaid period.

16. Suspending or ending your account

• You can delete your account at any time in Settings → Your data. This also cancels any paid plan immediately.
• We may suspend or close your account, and block its email address from signing up again, if you seriously or repeatedly break these terms, if you use SubSaver for spam, fraud or abuse, if your use puts other users or the service at risk, or if the law requires it. Where reasonable and lawful we'll warn you first and give you a chance to fix the problem or export your data.
• We may also end the service for everyone, or close an account for other reasons, with at least 30 days' notice. In that case — or whenever we close a paid account without it being your fault — we refund the unused part of your prepaid period.
• If we close your account because you broke these terms, we don't refund fees for the current period, except where the law requires.

17. Your legal rights and our responsibility

Your consumer rights come first. If you're a consumer, the law of the country where you live may give you rights that can't be excluded by contract — for example under EU consumer law, the UK Consumer Rights Act, the Australian Consumer Law or US state law, including rights when a digital service isn't as described or doesn't work as it should. Nothing in these terms limits those rights; any term that would is limited to what your law allows.

Apart from those rights, and to the extent the law allows, SubSaver is provided “as is” and “as available”, without warranties of any kind: we don't promise that it will find every subscription, that every price, plan or detail is correct or current, or that it will always be available or free of errors.

To the extent the law allows:

• We are not liable for losses that weren't foreseeable when you accepted these terms, for indirect or consequential losses, or for loss of profit, business or data that you could have avoided (for example by exporting your data).
• We are not liable for charges made by other services — including a renewal or trial charge that a reminder missed or that SubSaver didn't detect — or for the results of plan changes you make based on SubSaver's information. Those come from your contract with that service.
• Our total liability for all claims relating to SubSaver is limited to the greater of the fees you paid us in the 12 months before the event giving rise to the claim, or €50.

These limits don't apply to liability for intent or gross negligence, for death or personal injury caused by negligence, for fraud, under product liability law, for breach of essential contractual obligations (where our liability is limited to the typical, foreseeable damage), or to any other liability or consumer right that can't be limited or excluded by law.

18. Business users only: indemnity

If you use SubSaver for a business, you will compensate us for claims, losses and reasonable costs (including legal fees) arising from your breach of these terms or your unlawful use of SubSaver, including connecting a mailbox you weren't authorised to connect. This section doesn't apply to consumers.

19. Events outside our control

We aren't responsible for delays or failures caused by events beyond our reasonable control — for example outages of internet, hosting, email or payment providers, natural disasters, epidemics, war, strikes, government action, or attacks we couldn't reasonably prevent. We'll tell you and do what we reasonably can to limit the impact. If such an event stops a paid plan from working for more than 30 days, you can cancel and we'll refund the unused part of your prepaid period.

20. Export controls and sanctions

You confirm that you are not located in, or ordinarily resident in, a country or region under comprehensive sanctions of the United Nations, the European Union, the United Kingdom or the United States (including any country the US government has designated as “terrorist supporting”), and that you are not on, or owned or controlled by anyone on, a sanctions or restricted-party list of those authorities. You won't use, export or re-export SubSaver or its apps in breach of export control or sanctions laws. We may refuse or end service where those laws require.

21. Changes to these terms

We may update these terms — for example when the law, our services or our providers change. For changes that matter to you, we'll email you at least 30 days before they apply. If you don't agree, you can delete your account or cancel your paid plan before then (with a refund of any unused prepaid period if the change is to your disadvantage). If you keep using SubSaver after the change applies, the new terms apply. Small fixes, like typos or clarifications, apply straight away.

22. Law and disputes

These terms and any dispute about them are governed by the law of [Country of governing law: to be added]. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there or in the courts of [Country of governing law: to be added]. If you're a business user, the courts of [Country of governing law: to be added] have exclusive jurisdiction.

Please contact us first at support@subsaver.help — we aim to solve every issue directly. We are not obliged to take part in, and don't currently use, dispute resolution before a consumer arbitration body. You can also contact a consumer advice service in your country, such as a European Consumer Centre in the EU. (The European Commission's Online Dispute Resolution platform closed on 20 July 2025.)

23. Notices

• We send notices to your account's email address or show them in SubSaver. Keep your email address up to date so they reach you.
• You can send us notices — including withdrawal and legal notices — by email to support@subsaver.help, or by post to the address in section 1.

24. Language

These terms are written in English, and the English version is the binding one. We may offer translations for convenience; if a translation differs, the English version applies, unless the law of your country requires otherwise. You can always contact us in English.

25. General

• These terms, together with our privacy policy, are the whole agreement between you and us about SubSaver.
• If a court finds part of these terms invalid, the rest stays in force, and the invalid part is replaced by a valid one that comes as close as possible to what was intended.
• If we don't enforce a right straight away, we can still enforce it later.
• We may transfer this agreement to another organisation — for example a company set up to run SubSaver, or a buyer. We'll tell you, and your rights under these terms won't be reduced. You may not transfer your account or these terms without our consent.
• Except for Apple as described in section 13, no one other than you and us has rights under these terms.

26. Contact

Questions, complaints or withdrawal notices: support@subsaver.help or our contact form. Our full details are in section 1 and on the imprint.