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How to cancel PureGym

The steps to cancel PureGym, checked on 21 Oct 2026 against PureGym's own help page. If something looks different, that page has the latest steps.

Cancel on PureGym's site

Offers to stay

  • PureGym lets you freeze your membership for up to 3 months in a 12-month period instead of cancelling. Depending on your membership, a freeze can cost a small monthly fee. Fixed-term memberships can't be frozen.Source, checked on 23 Oct 2026.

The cancel flow may show you an offer to stay, such as a discount or a pause. You can always say no and finish cancelling.

Steps

  1. Sign in to the Members' area on the website or in the app.
  2. Open Manage, then choose to cancel your membership.
  3. Do it at least 4 working days before your next payment date.

Before you cancel

  • Your membership runs until the day before your next payment.
  • Fixed-term memberships can't be cancelled online. Contact Member Services.

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